Swimming at Fernsee Spa is at your own risk, and we will not be held liable or responsible for any injuries that may occur whilst on the property. We have public liability insurance, however liability for safety once in the spa passes onto the individual.
Children are allowed within the pool, but must be accompanied by an adult.
Please note that the allocated time slot includes use of the changing and shower facilities. We kindly ask that you stick within the time slot given to allow us to get the pool ready for the next hire.
We understand that sometimes unexpected delays and needs for cancellation can occur, although I’m afraid we cannot offer refunds at this moment in time. However, if you give us at least 72 hours’ notice of your need to cancel, we will allow you to change your booking date free of charge. However, if you do not cancel with 72 hours’ notice, you will lose any payments you have already made. If you’re running late for your appointment please contact us.
Further Information:
For hygiene reasons, please shower before using the pool if you have not showered at home.
The pool is unsupervised. It is the hirer’s responsibility to ensure that all users can swim
The hirer is responsible for the safety of their group at all times while on site and will ensure the rules of the pool are understood and observed by everyone at all times.
Please ensure that you leave on time and leave the pool, changing & toilet facilities as clean and tidy as they were when you arrived and report any issues.
No diving, running or smoking
Occasionally it may be necessary to close the pool for maintenance. Guests will be notified at least 48 hours in advance if it affects their hire
Any damages must be paid for in full
All users should be in good health, and it is your responsibility to ensure that the pool the pool chemicals and the pool environment will not affect any medical condition they suffer from
The premises is within private grounds, please be considerate to others and keep the noise volume to a reasonable level.